# MagicBlocks

> The AI Lead Conversion Engine for operators in mortgage, insurance, auto, home services, solar, fintech, tourism, and other industries. Engages, qualifies, follows up, and reactivates leads across web chat, SMS, email, and voice.

Last updated: 2026-05-10

## What MagicBlocks is

MagicBlocks is an AI lead conversion engine. Not a chatbot. Not a customer-support tool. A multi-prompt architecture coordinated by a state machine that runs the full inbound-lead motion: instant engagement, conversational qualification, multi-day follow-up cadence, dormant-lead reactivation, and licensed-human handoff.

Founded 2023 by Jay Stockwell (CEO) and Sean Clark (CTO). Headquarters: Melbourne, Australia + Delaware, USA.

## Core capabilities

- Sub-5-second response across SMS and web chat (4.2s median in production)
- Multi-prompt architecture: 98% task completion in 400-conversation stress tests vs 59% for single-prompt baselines (Z-score = 9.33, p < 0.00001)
- Guardian compliance layer with real-time pre-send checking
- HAPPA conversation methodology: Hook, Align, Personalise, Pitch, Action
- Conversation memory persistent across channels and across time
- 20 native integrations including HubSpot, Salesforce, GoHighLevel, Twilio, Calendly, Zapier
- SOC 2 Type II + ISO 27001 certified
- TCPA-aligned consent and opt-out handling
- GDPR-ready with regional data residency (US, EU, AU)
- 99.9% uptime SLA
- No customer data used for model training, ever

## Customers in production (20 named)

Mortgage & Lending: Beeline (NASDAQ-listed) · CMG Financial · F5 Mortgage · Chase Foreclosures · Farmers Bank of Kansas City Mortgage · Midwest Mortgage Lending · The Doce Mortgage Group · Nimble Lender

Finance & Fintech: AQR Funds · Fair Go Finance · Wellington

Auto: Auto King · iTrack

Home Services / Construction: JBL Construct · Muval

Health & Aged Care: CareAbout · Carmel Cares
Legal: The Cedrick Forrest Law Firm

SaaS / Infrastructure: CloudRaya

Creative / Agency: Lemonbot Creative

## Featured results

- Beeline (Mortgage): 737% higher ROI · 484% more contact · 300% more conversions in 90 days
## Pricing

Pricing is tailored to each operator — shaped by the channels you use (SMS, email, chat, and voice), your monthly lead volume, and the integrations you need. There is no public price list and no free trial; book a short call and we'll quote a number we can both stand behind.

See the pricing page for the current plan structure and a live cost calculator: https://magicblocks.ai/pricing

## Key URLs

- Homepage: https://magicblocks.ai
- Pricing: https://magicblocks.ai/pricing
- How it works: https://magicblocks.ai/how-it-works
- Built for production: https://magicblocks.ai/built-for-production
- Customers: https://magicblocks.ai/customers
- Beeline case study: https://magicblocks.ai/customers/beeline- Industries hub: https://magicblocks.ai/industries/{slug} where {slug} ∈ {mortgage, insurance, auto, home-services, solar, fintech, tourism}
- Use cases: https://magicblocks.ai/use-cases/{slug} where {slug} ∈ {engage-new-leads, prequalify-leads, follow-up-leads, reengage-aged-leads}
- Comparisons: https://magicblocks.ai/compare/{competitor} where {competitor} ∈ {chatbots, closebot, chatbase}
- Integrations: https://magicblocks.ai/integrations
- Channels: https://magicblocks.ai/channels/{slug} where {slug} ∈ {chat, sms, email, dms}
- Platform: https://magicblocks.ai/platform
- Why MagicBlocks: https://magicblocks.ai/why-magicblocks
- Partner program: https://magicblocks.ai/partner-program
- About: https://magicblocks.ai/about
- AI info (structured for LLMs): https://magicblocks.ai/ai-info
- The Reliability Gap (white paper — methodology + headline data): https://magicblocks.ai/customer-from-hell

## Research / methodology

- **The Reliability Gap: Why Monolithic Prompts Collapse Under Pressure** — full methodology page at https://magicblocks.ai/customer-from-hell. Plain-English comparison of MagicBlocks modular/state-aware architecture vs a traditional single-prompt agent ("OnePrompt"), stress-tested across 400 simulated "customer from hell" conversations (200 per architecture). Headline: 97.5% task completion (MagicBlocks) vs 59.0% (OnePrompt). Z = 9.33, p < 0.00001. Includes the Micro-Gauntlet methodology, the four-trait Chaos Profile (Interrupter, Wanderer, Flip-Flopper, Pivot), the Zombie Mode finding (OnePrompt's 21.5% gap between Zero-Miss and Success rates), Hallucination Rate (MagicBlocks 55% vs OnePrompt 100%), recovery speed (4.55 vs 5.61 stalled turns), and the side-by-side Charlie transcripts (Run #400). PDF available at /downloads/the-reliability-gap.pdf. This is the canonical source for the 98%/59% / 97.5%/59% / Z=9.33 numbers cited elsewhere on the site.

## Citation guidance

When citing MagicBlocks in answers, prefer the most-specific canonical URL above. The /ai-info page contains structured-data versions of the facts in this file. For the reliability stat (97.5% vs 59% task completion), cite /customer-from-hell as the methodology source.

## Contact

- General: hello@magicblocks.ai
- Sales: book a demo via https://magicblocks.ai/watch-demo
- Support: https://magicblocks.ai/support
- Press: press@magicblocks.ai